By Josh Fox, Head of Partner Solutions Architecture, Australia & New Zealand – AWS
Each year, we honor members of the AWS Partner Network (APN) who are leaders in the channel and play key roles in helping customers drive innovation and build solutions on Amazon Web Services (AWS).
AWS Partners are dedicated to helping customers build, market, and sell their offerings so they can grow successful cloud businesses.
AWS Partner Awards recognize a wide range of born-in-the-cloud and traditional services, software, and hardware partners whose business models have embraced specialization and collaboration.
“Every day, AWS Partners help our customers innovate, transform, and leverage the latest technologies on the cloud,” says Sumal Karunanayake, Head of Partner Sales, ANZ at AWS. “This year, we celebrate the 10-year anniversary of our AWS Partner Network (APN) program, and the incredible contribution our AWS Partners have made to support the digital transformation of Australia and New Zealand customers. These customers want to work with experienced partners that can help bring the right skills and specialized capabilities to help them make the best use of AWS services.
“At AWS, we ensure this expertise is maintained through our new Partner Paths program, and APN differentiation programs such as our Competency, Service Delivery, and Service Ready programs. We also augment this with relevant training offerings which helps partners deepen their AWS knowledge and skills, differentiate their business, and better serve their customers. Congratulations to all of this year’s winners.”
Please join us in congratulating these leading AWS Partners for their success!
Australia & New Zealand AWS Partners of the Year
Services Partner of the Year – Australia
Migration Partner of the Year
In 2021, CMD helped Kasada, a bot migration platform software provider, uplift their platform to support extreme traffic spikes from 10 thousand to 1 million requests per minute. The move to microservices and investment in automation enabled Kasada to release faster with confidence, accelerating new features and innovation for their customers.
CMD also helped Veolia, a company dedicated to ecological transformation through sustainable waste, water, and energy management, to migrate 34 business-critical applications to AWS, achieving improved stability, faster data access, and cost reduction. CMD enabled Veolia to pursue further innovations with plans to use edge computing and IoT to monitor its facilities and fleet.
Services Partner of the Year – New Zealand
Consegna helped The Co-operative Bank integrate Amazon Connect, including single sign-on and a customised agent control panel, in less than four months. The solution provided the bank the ability to handle calls in a non-contact center environment. The solution provided capability to visualize insights on customer engagement and purpose of calls.
Software Partner of the Year – Australia
Local Measure is a Global Service Delivery Partner for Amazon Connect, providing an intuitive cloud contact center platform and agent desktop, Engage. It deployed a cloud-based contact center to handle voice and email channels for ARE Media in just nine days, allowing agents to work from home during the pandemic. This was done at a 40% cheaper implementation cost versus other vendors.
Software Partner of the Year – New Zealand
The Clinician is an innovative digital health company that enables care providers to improve health outcomes at a lower cost. With its digital health platform on AWS, The Clinician partnered with Singapore’s Ministry of Health to deploy a patient-reported outcome and experience measures platform across the island state’s public healthcare system.
Tata Consultancy Services (TCS)
Global Systems Integrator Partner of the Year
TCS has been engaged with Foxtel in Australia as their strategic partner for cloud transformation to AWS. TCS has delivered data center consolidation, application migration and modernisation, and enhanced customer experience programs, propelling the vision to provide availability and reliability to business applications in a very competitive media industry.
ANZ Global Software Partner of the Year
Sumo Logic is a secure cloud-native data analytics company, which helps customers manage the operation and security of their mission-critical applications. Sumo Logic supports retailers, such as Target who are going through a modernization projects accelerated by the pandemic which has forced retail businesses to accelerate the digital transformation of their online applications.
Public Sector Partner of the Year
Accenture has grown to achieve AWS Premier Tier Services Partner status, holding over 28,000 AWS Certifications and more than 20 AWS Competencies. Accenture is actively focusing on the Australia and New Zealand market with customers such as the Australia Taxation Office (ATO). Digital enhancements at the ATO have revolutionized customer identity and verification, removing the need for in-person visits.
Data and Analytics Partner of the Year
Deloitte collaborated with Telstra to deliver a customer decision engine, leveraging a full suite of AWS services to drive personalised experiences across the customer lifecycle. Deloitte also teamed with Chorus in New Zealand to help it gain new insight into the performance of telecommunications network services, providing end-to-end analytics capabilities based on AWS.
Machine Learning Partner of the Year
Intellify has worked with customers such as Origin Energy to transform machine learning platforms. Intellify partnered with Origin across its retail, LPG, and integrated gas business units through several projects that have resulted in outcomes such as being able to predict a customer’s cross-sell likelihood, customer-level demand forecasting, and pricing optimisation.
Contact Center Partner of the Year
VoiceFoundry worked with Boral to deploy a new customer engagement platform powered by Amazon Connect. This included an omnichannel interaction desktop, workforce optimisation, advanced reporting, and a Paysafe secure credit card payment application. The new engagement platform routes voice and email to streamline customer service across multiple business units.
AWS Social Impact Partner of the Year
During the pandemic, Skedulo enabled health organizations globally and locally to accelerate vaccination roll-outs across millions of citizens. The “Book My Vaccine” tool was built by Skedulo and launched to deliver vaccines to residents of New Zealand and California. Nearly 950,000 COVID-19 vaccination appointments were made on the tool, and more than 100,000 on the first day going live.
AWS Rising Star of the Year
Experience Digital successfully assisted MedHealth, a group of health, medical, and employment brands, with the national roll-out of their purpose-built assessment tool to convert offline, paper-based resources into a broadscale digital toolset. Since its launch, MedHealth has seen a 100% successful shift to the use of the digitized tool, with over 20,000 registered users nationally.